1. Data Controller

Elite Chiro
Owner: Qurban Ali
Address: 14 Ashton House, Granville Street, Aylesbury, HP20 2JR
Phone: 07944 647011

For the purposes of data protection law, Elite Chiro is the data controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Any information you provide in contact forms or messages

We only collect personal data that you voluntarily provide to us.

3. How We Collect Your Data

We collect your data when you:

• Fill out a contact form on our website
• Contact us directly via email or phone
• Submit enquiries about our services

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – when you submit a form or enquiry
• Legitimate interests – to respond to enquiries and improve our services

You have the right to withdraw your consent at any time.

5. How We Use Your Data

We use your personal data to:

• Respond to your enquiries
• Provide information about our services
• Manage communications with you
• Improve our website and services

We do not sell or share your personal data for marketing purposes.

6. Use of Formspree (Third-Party Processor)

We use Formspree to process contact form submissions.

When you submit a form:

• Your data is securely transmitted to Formspree
• Formspree processes the data on our behalf
• The data is then forwarded to us

Formspree acts as a data processor. They may store your data in accordance with their own privacy policy and applicable data protection laws.

7. Data Sharing

We do not sell or rent your personal data.

We may share your data only with:

• Trusted service providers (e.g. Formspree)
• Legal or regulatory authorities if required by law

8. International Data Transfers

Some of our third-party providers (such as Formspree) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Adequate levels of data protection

9. Data Retention

We retain personal data only for as long as necessary to:

• Respond to your enquiry
• Fulfil the purpose for which it was collected
• Comply with legal obligations

You may request deletion of your data at any time.

10. Your Rights Under GDPR

You have the following rights:

• Right to access – request a copy of your data
• Right to rectification – correct inaccurate data
• Right to erasure – request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

11. Cookies

Our website may use basic cookies necessary for the operation of the site.

We do not use analytics or tracking cookies such as Google Analytics.

You can control or disable cookies through your browser settings.

12. Data Security

We take appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

14. Children's Privacy

This website is not intended for children under 16. We do not knowingly collect personal data from children.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

16. Your Consent

By using our website, you acknowledge that you have read and understood this Privacy Policy.